Commercial Delivery Manager

Company Description:

About Us

McDonald’s has run its business in the UK since 1974 and currently operates over 1500 restaurants across the UK and Ireland, serving almost four million customers each day. McDonald’s is one of the UK’s largest private sector employers, employing over 170,000 people.

Hybrid Working
This role is based in our East Finchley office working 3 days in the office and 2 days remotely

Job Description:

This is a fantastic opportunity to join McDonald’s UK&I as a Commercial Delivery Manager within our agile and high-performing Commercial Delivery team. You’ll be part of a small, fast-moving group that thrives on autonomy and innovation. This role is ideal for someone with experience working with or at a Delivery Aggregator who’s confident, independent, and a self-starter. You’ll play a key role in accelerating the growth of McDelivery through our commercial relationships with UberEats, Just Eat, and Deliveroo.

What you’ll be doing:

• Delivering the McDelivery commercial strategy to grow orders and expand reach
• Partnering with Tech and Marketing to enhance the McDonald’s App delivery experience
• Leading cross-functional collaboration for promotions and advertising with Delivery Partners
• Supporting the deployment of global tech initiatives to strengthen customer and commercial capabilities
• Creating an in-app advertising investment strategy with Delivery Partners
• Driving ways to unlock additional investment from UberEats, Just Eat & Deliveroo

Qualifications:

What we are looking for:

• Experience with Delivery Aggregators (UberEats, Just Eat, or Deliveroo) or within the gig economy and understand the ‘Last Mile’ Delivery.
• Ability to thrive in a small, agile team where self-leadership is key
• Strong presentation and communication skills - confident engaging senior stakeholders
• A self-critical, analytical mindset - someone who reviews and refines their own work and doesn’t rely on being spoon-fed
• Comfortable challenging the status quo and introducing fresh perspectives
• Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook

What You’ll Get:

• Access to industry-leading Learning and development opportunities
• A collaborative and inclusive culture, where your ideas are valued
• Competitive salary, plus benefits package including bonus, cash allowance, free parking, lunch, gym access.
• Hybrid working

Additional Information:

Building a Better McDonald's ??

At McDonald's, our vision is to be the UK's and Ireland's best-loved restaurant. Our secret sauce? It's our vibrant culture! It shapes everything we do, from how we treat each other to how we serve our customers, franchisees, and suppliers. Our culture attracts top talent and creates a positive, energizing workplace for everyone.

Our Values:

• Serve: Customers and people first
• Inclusion: Everyone's welcome
• Integrity: Doing the right thing
• Community: Being good neighbours
• Family: Growing together

People from All Walks of Life ??

People are the heart of McDonald's. We celebrate diversity and foster an inclusive culture where everyone can be their authentic selves. This helps us serve our customers better and strengthens our community ties. We stand against inequality, injustice, and discrimination, using our influence to make a positive impact.

As a major employer, we’re committed to supporting our communities, developing skills, and inspiring aspirations. Whether with McDonald's or beyond, we're here to help people succeed in the world of work.