Job Description

Job Description:

Company Description: 

McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. We continue to operate from a position of strength. Our updated growth strategy is focused on staying ahead of what our customers want and realizing further growth potential. Our relentless ambition is why McDonald’s remains one of the world’s leading corporations after almost 70 years. Joining McDonald's means thinking big and preparing for a career that can have influence around the world. 

At McDonald’s, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet. We also offer a broad range of outstanding benefits including a sabbatical program, tuition assistance and flexible work arrangements. 

Department Overview

The Senior Director, Global Technology Strategy & Performance will report to the VP, Global Technology Strategy & Planning and serve as a strategic partner to the Global CIO and Global Technology leadership team. This role is responsible for shaping long-term technology strategy, aligning with enterprise planning, driving performance management (KPIs, OKRs, metrics), and leading executive-level communications and business reviews. The role requires a strong presence, analytical rigor, and the ability to translate complex strategies into compelling narratives for senior stakeholders.

Duties

  • Lead the development and execution of long-range strategic plans in partnership with the Global CIO and Strategy & Planning teams.
  • Drive the performance management agenda across Global Technology, including the definition, tracking, and reporting of KPIs, OKRs, and other success metrics.
  • Serve as the architect and facilitator of Quarterly Business Reviews (QBRs), ensuring alignment, accountability, and visibility across the organization.
  • Build and deliver high-impact executive presentations and strategic narratives for senior leadership forums, board updates, and global CIO communications.
  • Partner with Finance, HR, and Strategy teams to ensure strategic initiatives are resourced, sequenced, and measured effectively.
  • Lead a team of strategy and performance professionals, fostering a culture of excellence, collaboration, and continuous improvement.
  • Establish and maintain strategic operating rhythms, including annual planning, mid-year reviews, and strategic offsites.
  • Monitor industry trends, competitive benchmarks, and emerging technologies to inform strategic direction and innovation opportunities.
  • Act as a trusted advisor to senior leaders, providing insights and recommendations that shape enterprise-wide technology decisions.
  • Ensure alignment between strategic priorities and operational execution through close collaboration with Operations Excellence, Product, and Engineering teams.
  • Lead a high performing team of directors and managers - provide strategic vision for the department while also balancing near-term deliverables
  • Ensure professional development, performance management, and succession planning activities to build and retain a high-performing team
  • Foster a positive, inclusive, and collaborative team culture that aligns with the organization's values and mission

Qualifications

  • Bachelor’s degree required; MBA or advanced degree in Business, Technology, or related field preferred.
  • 15+ years of experience in technology strategy, performance management, or enterprise planning roles.
  • Proven track record of leading strategic planning and performance management in a global, matrixed organization.
  • Exceptional communication and storytelling skills, with experience preparing materials for C-level audiences.
  • Strong analytical and financial acumen, with the ability to synthesize data into actionable insights.
  • Experience leading cross-functional teams and influencing without authority.
  • Strong organizational skills to manage deadlines, communicate strategy, and ensure readiness for strategic objectives
  • Structured and methodical, yet adaptable to changing needs and innovation
  • Experience working across diverse teams and enabling change
  • Deep understanding of technology trends, digital transformation, and innovation frameworks.
  • Comfortable navigating ambiguity and driving clarity in complex environments.
  • Proficiency in Microsoft Office Suite (PowerPoint, Excel, Word), Smartsheet, and performance dashboards.
  • Comfortable working across global, hybrid, and virtual teams

 

Nice to Haves

  • Experience in the QSR industry
  • Familiarity with the McDonald’s business model and global market dynamics.
  • Experience working with external consultants and managing strategic partnerships.

Compensation

Bonus Eligible: Yes

Long - Term Incentive: Yes

Benefits Eligible: Yes

Salary Range

$193k-$251k

Competencies

Execution Proficiency
Background & Values
Strategic Proficiency
Building Blocks
Talent Proficiency

Additional Information: 

Benefits eligible: This position offers health and welfare benefits, a 401(k) plan, adoption assistance program, educational assistance program, flexible ways of working, and time off policies (including sick leave, parental leave, and vacation/PTO). Eligibility requirements apply to some benefits and may depend on job classification and length of employment.  

Bonus eligible: This position is eligible for a bonus, calculated based on individual and company performance. 

Long term Incentive eligible: This position is eligible for stock or other equity grants pursuant to McDonald’s long-term incentive plan. 

McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact mcdhrbenefits@us.mcd.com. Reasonable accommodations will be determined on a case-by-case basis. 

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

Nothing in this job posting or description should be construed as an offer or guarantee of employment. 

Application Instructions

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